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Siteguide

Tips on how to use this website

How to find a product?

a) Use Search Box

Please enter the medicine name or, preferably, the active ingredient of your medication in the search box and click enter; options will be shown if it is available. Please double-check that you have correctly spelled your medicine, brand or active ingredient name if you haven't already.


If you cannot find a match, the product is not available; however, you can send us a mail on admin@genericbuddy.com with the product names you are looking for, and we will do our best to find the product for you. We have many suppliers and will normally reply to your request with a price and availability as soon as possible.

b) By Using Category

Products are listed under their respective category. When you click on a Category, you can see a full list of all medicines in that category on the right side. You can go to the product details and ordering page by clicking on the product name listed there.

Click on a category and sub-categories will be listed. The products are split into different types of that particular category i.e. Men's Health is the category and in that are the sub-categories.

Please also keep in mind that the full list of medicines in that group can be found on the right side of the page.

When you click on a sub-category, all of the items are listed there, along with images.

Clicking on the product image will take you to the product details and ordering page.

c) Visit Sitemap

All items are listed on the sitemap page at the top menu bar. Clicking on a name in the list will direct you to the product details and ordering page.


How can I place an order?

Please follow these steps for online ordering:

You can find the product by using the search box feature. This is the fastest way to find a product. You can search for a product by its name, active ingredient, or brand. Another effective method to get a product is to select a category from the list at the top and right of the page.

You can choose items by clicking the "add to cart" button. This will put the things in your shopping cart. After you've decided which products to buy, proceed to the checkout by clicking the "Checkout" button.


On the checkout page choose the guest/ register option to fulfil your details.


After adding details then click the "Confirm Order" button available at the bottom of the page to place an order. After placing an order you will be redirected to a successful page.


You will then receive an email with a confirmation of your order. You will get this as soon as you place your order. If it does not arrive within a reasonable time, please search your SPAM or junk email folder to see if it has been kept there. If this happens, please add admin@genericbuddy.com to your Secure sender list or white list.

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These tips are not complete, and as we receive feedback from you, we will add suggestions to the website and update this page to help you get around.